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Ben Baldwin

Lecturer, Customer Discovery

Ben Baldwin

Lecturer, Customer Discovery
Ben Baldwin
Biography

Ben is a Director of Workplace Strategy in Fidelity’s Corporate Real Estate group. He focuses on bringing a human-centered lens to spaces, by getting feedback about office space so that Fidelity can make each project better than the previous one. He is passionate about using technology and workspace design to provide awesome spaces and experiences for Fidelity associates. Ben is based in Boston, MA.

Prior to joining FREC, he worked in Fidelity Labs, where he consulted, trained, and provided expertise in design thinking to projects and people across Fidelity. Prior to Fidelity, Ben was an officer in the US Army and an English teacher in South Korea. A graduate of Stanford and William and Mary, he has lectured and led numerous workshops, including at Boston College, Duke, and Stanford.

He loves playing basketball and dodgeball, spending time with his wife and daughter, traveling, to see National Parks in particular, and dancing.