Nicholas Diehl

Nicholas Diehl

Research/Areas of Interest: Alternative dispute resolution


  • MA Organization Development, American University, Washington, DC, United States
  • MA Conflict Analysis and Resolution, University of North Carolina at Greensboro, Greensboro, United States
  • BA Political Science and Spanish, University of Vermont, Burlington, United States


Nicholas Diehl is the Co-Director of the MIT Ombuds Office, providing students, faculty, staff and others associated with the Institute with conflict resolution services and assistance resolving issues inhibiting work and study at MIT. Prior to joining MIT in 2017, he served as the Ombudsperson for the Asian Development Bank in Manila, Philippines. Nick has also served as an ombuds for the American Red Cross, National Institutes of Health and Princeton University, respectively.

Nick began his work in the alternative dispute resolution field as a mediator for the New York City Unified Court System and the Brooklyn Safe Horizon Mediation Center and received training through the Brooklyn Law School Mediation Clinic. He holds a Master's Degree in Conflict Analysis and Resolution from the University of North Carolina and a Master's Degree in Organization Development from American University/NTL.

Nick is a past president of the International Ombudsman Association and teaches classes through the IOA Professional Development Committee. He also serves on the American Bar Association Dispute Resolution Section Ombuds Committee. He is a frequent presenter on Ombuds practice and emerging issues for the field.