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Courses offered via University College

This directory provides a comprehensive listing of all of the courses offered by Tufts Gordon Institute via University College. Courses are open to the public and can be taken as standalone learning opportunities or a stepping stone on your journey towards graduate studies.

To ensure our students' safety and wellbeing during the global pandemic, some on-campus courses have been converted to online or hybrid learning experiences. Please reference Tufts University's Student Information System (SIS) to confirm course locations.

When: Fall and Spring Terms

Credits: 2 credits

Location: Online

Description:

This course explores elements of technology strategy including portfolio management, development of product and technology roadmaps, new product development, phase gate processes, and the management of product life cycles. The focus is on disruptive, incremental, sustaining, and breakthrough innovations across multiple sectors.

Restrictions on Enrollment: Must have an undergraduate degree

Note: While this course is part of the Online MSEM Core Curriculum, it's currently also available for outside students via University College.

When: Fall and Spring Terms

Credits: 2 credits

Location: Online

Description:

This course is the first on a student’s journey to leading effective teams and organizations. It is aimed at helping students develop themselves as individual leaders by focusing on personal growth and leadership styles.  The course will utilize assessments and other tools to explore leadership styles and techniques for leading with and without authority in a variety of settings.

Restrictions on Enrollment: Must have an undergraduate degree

Note: While this course is part of the Online MSEM Core Curriculum, it's currently also available for outside students via University College.

When: Fall and Spring Terms

Credits: 2 credits

Location: Online

Description:

This course will teach students to develop, analyze, and communicate the financial aspects of a company’s product or service. Students will learn to understand and evaluate the impact of decisions on the financial health and competitiveness of the firm.

Restrictions on Enrollment: Must have an undergraduate degree

Note: While this course is part of the Online MSEM Core Curriculum, it's currently also available for outside students via University College.

When: Fall and Spring Terms

Credits: 2 credits

Location: Online

Description:

This course is a human-centered customer discovery course focused on research, analysis, brainstorming, and ideation methods to inform product and business solutions.

Restrictions on Enrollment: Must have an undergraduate degree

Note: While this course is part of the Online MSEM Core Curriculum, it's currently also available for outside students via University College.

When: Fall and Spring Terms

Credits: 2 credits

Location: Online

Description:

Students learn to gather, analyze, and interpret data to drive strategic and operational success in technology-based companies. Develop skills to make data-based decisions with uncertain or ambiguous conditions, and develop models for decision-making in a business setting.

Restrictions on Enrollment: Must have an undergraduate degree

Note: While this course is part of the Online MSEM Core Curriculum, it's currently also available for outside students via University College.

When: Fall and Spring Terms

Credits: 2 credits

Location: Online

Description:

Within this course, students will learn to:

  • Examine connected complex systems that impact technology projects while taking into account human, political, community, resource, environmental, and social processes.
  • Leverage insights from structural influences to maximize impact and solve problems in increasingly complex and high-tech environments

Restrictions on Enrollment: Must have an undergraduate degree

Note: While this course is part of the Online MSEM Core Curriculum, it's currently also available for outside students via University College.

When: Fall and Spring Terms

Credits: 2 credits

Location: Online

Description:

In today’s unpredictable, fast-moving business environment, project management can make or break a product launch. Additionally, a program of interrelated projects can have a profound impact on the success or failure of a company. This course is a learning-in-action experience that gives you the tools, techniques, and confidence to keep large-scale programs and time-sensitive projects on track and on schedule. You also will learn how to implement agile methodologies to manage projects with complex requirements and high levels of change.

Restrictions on Enrollment: Must have an undergraduate degree

Note: While this course is part of the Online MSEM Core Curriculum, it's currently also available for outside students via University College.

When: Fall and Spring Terms

Credits: 2 credits

Location: Online

Description:

This course teaches techniques on approaches to managing uncertainty and dealing with complex and constant change. Students will learn to manage large and diverse groups through changing internal and external force using conflict management and negotiation tools.

Restrictions on Enrollment: Must have an undergraduate degree

Note: While this course is part of the Online MSEM Core Curriculum, it's currently also available for outside students via University College.

When: Fall Term

Credits: 1 credit

Location: On-Campus

Description:

This course introduces the “quality initiatives” (Six Sigma, TQM, Lean), and the probability and statistics fundamentals for these strategies. Students explore data types (nominal, ordinal, interval, and ratio), and their relationship to distribution types (normal [Gaussian], binomial, Poisson). Techniques for estimating population statistics from sampled data, and for performing tests of hypotheses to compare samples and populations are practiced. Statistical tools and strategies are mapped to big data topics.

Restrictions on Enrollment: Must have an undergraduate degree

When: Spring Term

Credits: 2 credits

Location: On-Campus

Description:

Students gain expertise with Design of Experiments, a method for characterizing a process or system as a transfer function of its input variables, using the transfer function to obtain optimal, real-world settings for the input variables. Other approaches to transfer functions are explored, including big data approaches, regression analysis, and logistic regression. Statistical process control methods for analyzing and maintaining the behavior of systems and processes over time are explored.

Restrictions on Enrollment: Must have an undergraduate degree

When: Summer, Fall, and Spring Terms

Credits: 3 credits

Location: On-Campus

Description:

This course provides principles and methods for process improvement by eliminating non-value added work and by reducing output variability. Tools include the define-measure-analyze-improve-control problem-solving methodology, statistical process control, statistically designed experiments and risk identification and mitigation strategies.

Restrictions on Enrollment: Must have an undergraduate degree

When: Spring Term

Credits: 3 credits

Location: On-Campus

Description:

This course provides foundational skills for data science practice in business.

Topics include:

  • Using data and systematic methods to generate business value.
  • Shaping data practices within organizations.

Restrictions on Enrollment: Must have an undergraduate degree

When: Summer, Fall, and Spring Terms

Credits: 2 credits

Location: Online

Description:

This course builds on topics learned in EM 206 (Introduction to Data Analytics), including more complex data modeling techniques and tools. 

Restrictions on Enrollment: Must have an undergraduate degree

When: Spring Term

Credits: 1 credit

Location: On-Campus

Description:

The Sustainability module introduces lifecycle thinking to product design, as well as the business case for sustainability. Students learn about sustainable product development, cradle-to-cradle lifecycle concepts, life-cycle assessments, nature-inspired design, and systems thinking. In addition, students have the opportunity to develop sustainability initiatives for their own workplace and learn how to drive sustainable thinking into product development and the corporation. 

Restrictions on Enrollment: Must have an undergraduate degree

When: Fall Term

Credits: 1 credit

Location: On-Campus

Description:

This module introduces students to the general principles of TRIZ-based systematic innovation. A collection of tools is applied algorithmically to identify the right problem, solve the problem efficiently, and ensure the solutions align with the business strategy. Students develop skills that can be applied to improve functionality within existing products, develop new generation products, or reduce cost. 

Restrictions on Enrollment: Must have an undergraduate degree

When: Summer, Fall, and Spring Terms

Credits: 2 credits

Location: Online

Description:

Product Management is always a “tweener” role within an organization.  The exact role can span a range of responsibilities depending on the type and needs of the business, the maturity of the product or technology and the style of the management team.  Additionally, the scope, impact and focus of product management shifts dramatically thru the different growth stages of a business.  This seven class online course brings clarity to the practical impacts that a good Product Management process has to business from the earliest “ideation” stage thru building and launching the product.  This will help attendees better understand the product management role and skills, and how it changes based on various conditions of the business and its stage of growth.

Restrictions on Enrollment: Must have an undergraduate degree

When: Fall and Spring Terms

Credits: 2 credits

Location: Online

Description:

With the rapid changes in technology, business models, and market conditions, the role and processes of product management are constantly shifting.  This course provides classes that cover some of the most pressing topics in the product process. Some areas that will be covered include Pricing, Go-to-Market acceleration, Building an Ecosystem, and Product Lifecycle management.

Restrictions on Enrollment: Must have an undergraduate degree

When: Spring Term

Credits: 2 credits

Location: Online

Description:

This course lays the foundation for creativity and innovation by reminding students that deliberate creative thinking can be enhanced beyond its current state. The uniqueness of this course is that it focuses on YOU as the practitioner of creativity and innovation. We ask: What skills do YOU have now? What skills do YOU still require? What behaviors in YOU will have to change to be better at your craft?  As students, you will embrace the inner core of your own personal creativity and build on it.

Restrictions on Enrollment: Must have an undergraduate degree

When: Spring Term

Credits: 1 credit

Location: On-Campus

Description:

The course focuses on the strategic impact of supply chain excellence, using case studies and simulations from high tech, retail, and large scale manufacturing to convey best practices and decision factors in supply chain management. Success in building a world-class supply chain requires functional integration both within the firm and across the network of companies, and practical application of this concept is a recurring theme in course discussion, reading, and assignments. Topics explored include: strategic supplier management, global supply chains, outsourcing decisions, inventory management, and replenishment methodologies.

Restrictions on Enrollment: Must have an undergraduate degree

When: Fall Term

Credits: 1 credit

Location: On-Campus

Description:

Students are introduced to problems and analysis related to the design, planning, control, and improvement of manufacturing and service operations. Topics include: how to map and analyze process flows, determine process capacities and bottlenecks, and design and coordinate operations within an organization. Through cases and an online simulation, students practice diagnosing and implementing process improvements.

Restrictions on Enrollment: Must have an undergraduate degree

When: Fall and Spring Terms

Credits: 2 credits

Location: On-Campus

Description:

This course focuses on the development of knowledge and skills to plan and execute engineering projects. Topics include creating work break down structures, schedules, critical path determination, and risk assessment and mitigation. Methodologies also include iterative techniques (agile and scrum) often used in software development. 

Restrictions on Enrollment: Must have an undergraduate degree

When: Spring Term

Credits: 2 credits

Location: Online

Description:

Understanding Operations and Supply Chain Risk Management is a must for any leader in the technology field. From the shop floor to suppliers and markets on the other side of the world, any business involves a continuum with a spectrum of risks to manage. Whether you have an early-stage invention you hope to get to market, are engaged in social entrepreneurship in the U.S. or overseas, or are part of a global supply chain currently, nothing really happens until you can get your product or service from concept into the hands of customers, and understand the risks inherent in managing that supply chain. We will leverage our more than half-a-century of combined experience in global supply chain management to make you a player in building a world-class end-to-end enterprise.

Restrictions on Enrollment: Must have an undergraduate degree

When: Fall Term

Credits: 1 credit

Location: On-Campus

Description:

This course offers an overview of both macro and microeconomics and provides students with the background required for the Globalization and Multinational Strategies module. Students learn to (i) analyze current global economic issues that are related to trade balance, government budgets, unemployment, the competitiveness of innovation and manufacturing processes, (ii) assess how fiscal and monetary discipline impact economic growth and social & political stability (iii) examine how different economic philosophies shape individual and collective behaviors (iv) analyze market behaviors and (v) develop an understanding of the basics of game theory. 

Restrictions on Enrollment: Must have an undergraduate degree

When: Spring Term

Credits: 2 credits

Location: On-Campus

Description:

Students develop a full understanding of the forces behind globalization and the evolution of multinational companies from different regions of the world. The module examines the strategic, organizational, and operational implications of working and leading in the global environment both in a large multinational organization and in a start-up and discusses how different globalization models work across various industries. 

Restrictions on Enrollment: Must have an undergraduate degree

When: Fall Term

Credits: 2 credits

Location: Online

Description:

This course reviews what makes brands successful and provides a deep dive into proven “Brand Building Frameworks” used by several Fortune 50 corporations.  It reinforces the learning through applying the framework to real brands.  Students will learn how to develop key elements needed to write strong brand positioning statements and pragmatic skills to market products and/or services in corporate environments.   The course will also discuss marketing experiences and competencies identified to pursue a successful marketing career in established corporations.

Restrictions on Enrollment: Must have an undergraduate degree

When: Spring Term

Credits: 2 credits

Location: Online

Description:

The course, at the fundamental level, will help students:

  • (i) become familiar with the art & science of management consulting
  • (ii) develop the confidence to define & address complex strategic issues based on deep understanding of emerging trends (such as emerging geo-economic, environmental, geo-political, technological, and demographic trends), and creative problem-solving techniques 
  • (iii) learn how to influence outcomes through analytics-driven insights & imaginative reasoning and in crafting innovative communication processes

Students will learn different problem-solving frameworks and analytical techniques to make more calculated strategic choices between different business models, technologies with different risk profiles.

Restrictions on Enrollment: Must have an undergraduate degree

When: Spring Term

Credits: 2 credits

Location: Online

Description:

Data Visualization is a core component of the Data Analytics skillset. In this course, you will be introduced to the main concepts of visual analytics such as visual reports and dashboards with a hands-on tutorial to Tableau, which is a leading self-service business intelligence and data visualization tool. Through hands-on exercises, you will learn to identify datasets to connect to, explore, analyze, filter and structure your data to create and communicate your desired visualizations.

Restrictions on Enrollment: Must have an undergraduate degree

When: Spring Term

Credits: 2 credits

Location: Online

Description:

Being an effective, inclusive communicator is an essential part of being a successful scientist, engineer, or technical professional. Effective communication is the only way to share the results of your work, to collaborate, to innovate, and to meet your ethical obligations as a practicing professional. You will learn to apply principles of effective, inclusive written communication for different purposes and different audiences in the workplace. You will practice different ways to improve your tone, focus, clarity, and organization to get better results from both day-to-day and formal writing.

Restrictions on Enrollment: Must have an undergraduate degree

When: Spring Term

Credits: 2 credits

Location: Online

Description:

Being an effective, inclusive communicator is an essential part of being a successful scientist, engineer, or technical professional. Effective communication is the only way to share the results of your work, to collaborate, to innovate, and to meet your ethical obligations as a practicing professional. You will learn methods to plan and deliver effective business presentations for diverse audiences, including creating clear, engaging slides and data graphics. You will practice and gain confidence in public speaking for in-person and virtual formats.

Restrictions on Enrollment: Must have an undergraduate degree

When: Spring Term

Credits: 2 credits

Location: Online

Description:

What is the future of leadership in the world of Industry 4.0? How will the growing diffusion of technologies throughout society and the workplace - such as digital, AI, and robotics - impact the dynamics of leadership and the approach of leaders? Are the fundamentals of leadership still relevant today, or does the Age of Technology require something different from the leaders of tomorrow? Emerging from the grip of the Covid-19 pandemic, this course explores how leaders need to confront change and embrace the technologies of Industry 4.0 in a world that is increasingly volatile, uncertain, complex, and ambiguous. Tomorrow’s leaders will require the human-centered soft skills to lead teams that are increasingly remote and global, while still channeling the hard skills to plan and organize in a way that is timeless. These transformational leaders, however, should be guided by a sense of purpose and a set of values that help them navigate the ethical and moral dilemmas inherent in balancing the needs of people, planet, and profit. Students will gain a better understanding of the forces shaping the theory and practice of leadership and evolve their thinking about their own leadership style in the Age of Technology.

Restrictions on Enrollment: Must have an undergraduate degree

When: Spring Term

Credits: 2 credits

Location: Online

Description:

The course is designed for those students who aspire to influence strategic decisions of an organization directly or indirectly through analytics-driven insights and imaginative reasoning. Based on a deep understanding of the emerging geo-economic, environmental, geo-political, technological and demographic trends, the course will examine how through intelligent use of a full range of analytical techniques including game & option(s) theories, businesses must innovate and implement strategies in the context of a globalized economy.

Restrictions on Enrollment: Must have an undergraduate degree

When: Spring Term

Credits: 2 credits

Location: Online

Description:

Prescriptive Analytics, also known as optimization, is one of the primary pillars of Data Analytics. This course aims to enhance students’ ability to build quantitative models for effective and efficient decision-making. Students will be exposed to a variety of practical business problems in various fields such as operations, supply chain, marketing, human resource, and finance. In each situation, students will identify decision variables, the objective function, and the constraints the optimal solution must satisfy. Then, students will apply various modeling skills and efficient solution methods with a proper selection of software. Once a solution is found from models, students will analyze solutions applying sensitivity analysis to look beyond the solutions. Excel Solver® and Python will be used.

Restrictions on Enrollment: Must have an undergraduate degree

When: Fall Term

Credits: 3 credits

Location: On-Campus

Description:

This course focuses on the development of self-awareness and skills necessary for leadership, involving 360-degree assessment tools and extensive experiential learning. Topics include: oral communication, systems thinking, high-performance teams, fostering creativity, team decision making, leading change, influence without authority.

Restrictions on Enrollment: Must have an undergraduate degree

When: Spring Term

Credits: 2 credits

Location: On-Campus

Description:

This course introduces conceptual frameworks, tools, and skills to effectively manage conflict and negotiate win/win solutions in the workplace.  The course will involve lectures, cases, and role-plays to simulate real on-the-job conflicts. 

Restrictions on Enrollment: Must have an undergraduate degree

Note: This course is also part of the MSIM Core Curriculum.

When: Spring Term

Credits: 2 credits

Location: Online

Description:

The course is designed for those students who aspire to influence strategic decisions of an organization directly or indirectly through analytics-driven insights and imaginative reasoning. Based on a deep understanding of the emerging geo-economic, environmental, geopolitical, technological, and demographic trends, the course will examine how through intelligent use of a full range of analytical techniques including game & options theories, businesses must innovate and implement differentiated strategies. At the fundamental level, the course will help the students develop the confidence to address complex strategic issues based on creative problem-solving frameworks and practical techniques - irrespective of where they may work – large or small enterprises (process or discrete industry) in developed or developing economies to make more calculated strategic choices between different business models, technologies with different risk profiles.

Restrictions on Enrollment: Must have an undergraduate degree

When: Spring Term

Credits: 3 credits

Location: Online

Description:

In this course, films, novels, and short stories are used to examine the complexities and subtleties of responsible leadership. In order to succeed externally, leaders need to develop an ability to understand themselves - their energy, priorities, beliefs, core values, etc. Introspection and self-exploration will be encouraged in order to increase students’ personal effectiveness, self-awareness, and self-confidence. Students will apply all these concepts and insights into their own growth as leaders. This course also offers some intellectual tools and depth of understanding to assess various moral issues that leaders face in their personal and professional lives. Students learn what constitutes a situation with moral stakes, how such situations develop, and how leaders think through these challenges. Topics discussed include different types of moral challenges, moral leadership, professionalism, and moral reasoning.

Restrictions on Enrollment: Must have an undergraduate degree

When: Spring Term

Credits: 1 credit

Location: On-Campus

Description:

This course will address the technology policy and workforce/labor issues emerging as key drivers of success in organizations that are technology-focused in the modern era. Building on management theory and practice, legal frameworks, cultural and societal changes, and rapid technology evolution, this module will allow students to understand the multi-dimensional management challenges that are now critical elements of innovation in all industries.

Restrictions on Enrollment: Must have an undergraduate degree

When: Spring Term

Credits: 3 credits

Location: On-Campus

Description:

Do you have an idea for a business or innovation that you would like to develop? Is there a social or environmental problem you would like to help solve? This course provides a dynamic and supportive atmosphere in which you will work with other students, the instructor and outside experts to examine complex problems and then develop new or existing innovations or social impact initiatives.
 
Sometimes, a world-changing innovation can evolve when an existing invention or idea is strategically introduced to meet a real need. In other cases, an invention or idea doesn’t exist at the early stages of the innovation process, but rather, is developed to meet a specific need following a deep analysis of a system and complex set of problems. Both innovation pathways are valid and require thoughtful and iterative analysis in order to develop workable and marketable solutions. An examination of these approaches is highly relevant to students interested in driving technical or social impact innovations into the world.  For example, students, and the labs they work in, often have specific innovations that show promise but their exact application, customers and pathways to markets are not clear. In other cases, students have “wicked” problems they want to solve or positive change they want to see happen, but do not yet know what to do.
 
In this course, you will become familiar with tools, skills and approaches that can help innovators map complex problems and develop strategic innovations. They apply to both for-profit and non-profit ventures and will give students the foundation and community to become lifelong innovators. Your engagement with outside speakers and panelists will give you a chance to learn from experienced innovators through an examination of their work as well as get their feedback on your designs.

Restrictions on Enrollment: Must have an undergraduate degree

When: Spring Term

Credits: 1 credit

Location: Online

Description:

Students are introduced to problems and analysis related to the design, planning, control, and improvement of manufacturing and service operations. Topics include: how to map and analyze process flows, determining process capacities and bottlenecks, and designing and coordinating operations in concert with the whole organization. Through cases and an online simulation, students will practice diagnosing and solving problems, and recommending and implementing process improvement actions.

Restrictions on Enrollment: Must have an undergraduate degree