EM293: Operations and Supply Chain Management - Gordon Institute
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Operations and Supply Chain Management


Understanding Operations and Supply Chain Risk Management is a must for any leader in the technology field. From the shop floor to suppliers and markets on the other side of the world, any business involves a continuum with a spectrum of risks to manage. Whether you have an early stage invention you hope to get to market, are engaged in social entrepreneurship in the U.S. or overseas, or are part of a global supply chain currently, nothing really happens until you can get your product or service from concept into the hands of customers, and understand the risks inherent in managing that supply chain. We will leverage our more than half-a-century of combined experience in global supply chain management to make you a player in building a world class end-to-end enterprise. 

Offered: Fall 2019

Lecturer: Gerald Brown

Certain semesters are also taught by: Steve Geary

How it Works

We will use a combination of case studies, both formal and from the instructors’ experience, which ranges from Afghanistan to the Zona Industrial, as well as lectures, individual and group projects, and simulations to introduce you to the basic principles of operations & supply chain management. The focus is on how those principles can be used to drive sustainable competitive advantage. The course will cover the basics of managing an operation or supply chain, including process flow, planning and scheduling, financial management, key metrics, and supplier and customer relationship management, and the risks implicit in all of these areas. We’ll then cover why so much of what you just learned has been superseded by advances in operations and supply chain management, and how to apply the new principles in your current or future work.

Your Key Takeaway

You will complete the course with an understanding of the key drivers of operational excellence and integrated supply chain risk management, and be capable of asking the right questions about the end to end supply chain’s capacity to deliver great products and services to the end consumer. 

What You Will Learn

  • Managing Operations the Supply Chain for Competitive Advantage
  • Process flow
  • Inventory management
  • Planning and scheduling
  • The financial impact of operations
  • Quality philosophy and methods
  • Leadership in improving operations
  • Product design for operational success
  • Partnerships, alliances, and joint ventures as enabling mechanisms
  • Core competencies and supply chain development
  • Supply chain mapping
  • Learning by doing – supply chain simulations
  • The dimensions of supply chain risk management
  • Supplier relationships – benefits and risks
  • The benefits and risks of global supply chain
  • Sustainability and supply chain
  • The future of operations and supply chain
  • The difference between being American doing business globally, and being global business
  • Politics and the supply chain

Dates + Location

Thursdays from 6-9pm
Location: To be announced

Tuition + Costs

Tuition for the 2019-2020 Academic Year: $5,153 per course (3 credits). Purchase of books and other required course materials are the responsibility of the student. Payment is due with course registration. You can pay by VISA, Mastercard, Discover, or check (payable to Trustees of Tufts College). Additional details on tuition and registration.