Research/Areas of Interest: Knowledge Management, Innovation Management, Customer Experience, Customer Success


  • MS - Engineering Mgmt, Gordon Institute, USA, 2016
  • Bachelor of Science, Gordon Institute, USA, 2011


Eli is the Senior Manager of Knowledge Management and Learning at Paytronix Systems. He brings his experience in leadership, customer experience, and technical project management to the classroom. Eli completed his undergraduate studies at Tufts University in Engineering Psychology, Entrepreneurship, and Engineering Management. Eli received his Master of Science in Engineering Management (MSEM) from the Tufts Gordon Institute. Eli teaches "Management of Innovation" and "Engineering for the Customer" through the Tufts Gordon Institute.